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Do Not Call Policy

NXT Bank “Do Not Call” Policy Statement

 

As part of our commitment to comply with federal and state laws and regulations, NXT Bank has instituted a Do Not Call Policy.  If you prefer not to receive promotional or sales-related calls from NXT Bank, you may ask us to place your telephone number(s) on our “Do Not Call” list.  We will document your request immediately and flag your telephone number(s) for exclusion within 30 days.

 

NXT Bank will honor all requests from customers and non-customers who ask not to be solicited.  You may inform us by postal mail, email, telephone, or by personal contact with a Bank employee.  Please provide your name, address, and telephone number(s). You’ll remain on our “Do Not Call” list for five years, unless you ask to be removed.  If your telephone number ever changes, please give us your new information so that your “do not call” status remains in effect.

 

When we solicit prospective customers, we also honor “Do Not Call” requests on behalf of consumers listed on the National Do Not Call Registry maintained by the Federal Trade Commission.  However, if you are a customer, you may be contacted by us even though you have registered on the National Do Not Call Registry.  If you do not wish to be contacted by NXT Bank, simply follow the steps above to be placed on the NXT Bank Do Not Call list and your request will be honored.  All NXT Bank personnel are trained, informed, and directed to comply with the Do Not Call Policy.

 

Requests to be placed on the National Do Not Call Registry may be directed to 888-382-1222 or visit www.donotcall.gov.  The NXT Bank “Do Not Call” list restricts promotional or sales-related calls from NXT Bank only.  However, we may still contact you regarding your account transactions and relationship, or to report specific issues such as suspected fraud or identity theft, or other service-related matters.